At WinTravel, your privacy is important to us. As a family-run travel agency, we are committed to protecting your personal information and being transparent about how we use it.
1. What Information We Collect
We may collect the following types of personal information when you interact with us:
- Name, email address, phone number, and postal address
- Travel preferences and booking details
- Payment information (processed securely via third-party providers)
- Any other information you choose to provide
2. How We Use Your Information
We use your information to:
- Process bookings and provide travel services
- Communicate with you about your trip
- Send updates, offers, or newsletters (only if you opt in)
- Improve our services and customer experience
3. Sharing Your Information
We only share your information with:
- Trusted travel partners (e.g., airlines, hotels, tour operators) to fulfill your bookings
We never sell your personal data.
4. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections or deletions
- Withdraw consent for marketing communications
- Lodge a complaint with the Information Commissioner’s Office (ICO)
5. Data Security
We take appropriate measures to protect your data from unauthorized access, loss, or misuse.
6. Cookies
Our website may use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
7. Contact Us
If you have any questions about this policy or your data, please contact us via our contact form